Your use of GET.DIRECTV.COM (including but not limited to creating an account, entering orders or service calls, tracking timesheets, ordering inventory, and/or running analytical reports) constitutes your agreement to follow and be legally bound by these Terms, and you represent to DSI that you have authority to enter into these Terms.
If you do not agree to these Terms and/or do not have the authority to enter into these Terms and commit to the payment of monthly service fees, please exit get.directv.com immediately.
Unless indicated otherwise, DSI owns and/or has obtained the right to license GET.DIRECTV.COM and all content accessible through it to you for the uses permitted by these Terms. GET.DIRECTV.COM Content is protected by U.S. and foreign law to the fullest extent possible, and any unauthorized use of the GET.DIRECTV.COM Content is unlawful under copyright, trademark and other laws.
Provided that you accept and comply with these Terms, DSI grants you a limited license to access and use get.directv.com for your business use to:
- create, use and manage no more than 100 end user accounts for your employees and/or independent contractors;
- input Customer Information about customer leads, orders, service appointments, inventory management, personnel management, and other administrative functions relating to sales and service;
- view, modify and analyze Customer Information;
- input, process, and track the status of transactions;
- view and generate data analytics reports; and
- view any documentation related to GET.DIRECTV.COM.
This license does not include the right to download, reproduce, modify or link to any portion of the get.directv.com Content. For purposes of these Terms, ” get.directv.com Content” means any text, graphics, audio, video, data, interactive features and/or other content accessible through get.directv.com.
Except as expressly permitted under these Terms, you may not store, distribute, display, advertise, offer to sell, sell or otherwise exploit the get.directv.com software or its content. You may occasionally print one copy of a page from get.directv.com for permitted business use, but you may not make multiple copies for distribution to others.
Any violation of these Terms – including unauthorized use of the get.directv.com software or content – will immediately terminate the license granted by DSI to access and use get.directv.com and may subject you to legal action.
Your use of get.directv.com will incur monthly license fees based on the number of customer orders you process using the get.directv.com system:
1-49 Orders per month: $99 per month
50-99 Orders per month: $199 per month
100+ Orders per month: $199 per month + $1.50 per Order 101-500 + $1.00 per Order over 500
“Order” means the entry of a new customer order accepted by the service provider performed in Get.directv.com .
Upon agreement to these Terms, you will be required to provide DSI with a credit card number or bank account to which monthly license fees may be charged. Monthly fees will be invoiced by the 5th day of the month for Orders entered in the preceding month, and the total amount will be charged to the payment method you select. You agree that you will keep your payment details current at all times and authorize DSI to charge to your payment account on a monthly basis.
In the event your total license fee exceeds $1,000 per month for three consecutive months, you may be required to transition to an enterprise-level software license.
In order to use Get.directv.com , you must create a password-protected account and will be required to provide certain personal information in order to identify you and allow you to access customer and provider accounts. Such information may include, but is not limited to, your name, email address and mobile phone number. You agree to provide complete and accurate information about yourself when registering for Get.directv.com . You may not impersonate someone else, create an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts.
You are solely responsible for maintaining the confidentiality of your account information (i.e., user ID, password and/or challenge questions). You are also responsible for all activities that occur in connection with your Get.directv.com account, irrespective of whether you personally engage in such activities. You agree to notify us immediately in the event of any known or suspected unauthorized use of your Get.directv.com account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password. DSI is not liable for any unauthorized disclosure of your personal or business information that results from your failure to adequately protect your account information.
“Customer Information” means any information entered by you (or by any other end user authorized by you) into the Licensed Software that relates to individuals, families, businesses, governmental entities and others who purchase goods and services from a telecom provider through your business. Customer
Information includes, but is not limited to, name(s), email address, mailing address, telephone number(s), billing and payment data, and/or the goods and services purchased by that user.
By entering Customer Information into GET.DIRECTV.COM, you represent and warrant that you have the customer’s permission to disclose it. You authorize DSI to store the Customer Information in any form or manner, in DSI’s sole discretion; provided, however, that the Customer Information will not be used or disclosed by DSI unless it has been aggregated and de-identified.
DSI will implement administrative, physical and technical safeguards to protect Customer Information that are no less rigorous than accepted industry practices for that category of data, including but not limited to PCI-DSS compliance for financial transactions. DSI will have no liability for loss or disclosure of Customer Information due to your failure to protect your user account credentials.
If you discontinue use of GET.DIRECTV.COM for any reason, DSI will maintain the Customer Information for at least 90 days. Within those 90 days, you may request that DSI deliver the Customer Information to you in electronic format. Thereafter, DSI has the right to delete the Customer Information without liability to you.
COMMUNICATIONS & PRIVACY FOR GET.DIRECTV.COM USERS
By disclosing your email address to create a Get.directv.com account, you agree that DSI may contact you for the purpose of advising you of changes or additions to GET.DIRECTV.COM.
DSI gathers two types of information about you: non-personal information and personally-identifiable information. As described below, each type of information is gathered, used and stored in different ways.
Non-Personal Information is gathered automatically each time you access GET.DIRECTV.COM. For purposes of these Terms, “Non-Personal Information” includes, but is not limited to, (1) cookies, web beacons, log files, and other data that allows us to observe trends in GET.DIRECTV.COM use but not identify you personally; and (2) other information you disclose that has been disassociated from other details identifying you personally. DSI may use aggregated, de-identified data from the Non-Personal Information gathered for any purpose it deems appropriate, including but not limited to improving Get.directv.com performance and enhancing the user experience by responding to usage statistics, response times, and the like.
Personally-Identifiable Information is disclosed by you to us in conjunction with registering for an account and/or disclosed to us by your employer for the purpose of tracking your timesheet. For purposes of these Terms, “Personally-Identifiable Information” includes but is not limited to (1) information that identifies you personally, such as your name, Get.directv.com account user ID and password, email address, and employer; and (2) activity on GET.DIRECTV.COM, IP address and/or web host, and other information you disclose when it is associated with information that identifies you personally.
You authorize DSI to use Personally-Identifiable Information to provide the interaction or service you have initiated. You also agree that DSI may disclose part or all of your Personally-Identifiable Information when DSI believes, in good faith, that the law requires or compels such disclosure; or when DSI has a reason to believe that disclosure is necessary to protect DSI’s rights or property, or the rights or property of another; or to prevent harm. Further, DSI may disclose personal and/or corporate information provided by you as part of any merger, sale, or other acquisition of some or all of DSI’s organization or its assets.
Your GET.DIRECTV.COM account information is stored by DSI in a secure database at our vendor’s facility so that it is accessible to you each time you access GET.DIRECTV.COM. DSI follows generally accepted industry standards to protect Personally-Identifiable Information during transmission via Get.directv.com and during storage after the fact. By way of example and not limitation, Personally-Identifiable Information is transmitted to DSI over an encrypted connection and stored in a secure database at DSI’s or its vendors’ facility.
THERE IS NO SUCH THING AS “PERFECT” SECURITY ONLINE. Please bear that in mind when deciding what Personally-Identifiable Information to disclose to DSI. If at any time you are asked for Personally- Identifiable Information you do not wish to be disclosed in any of the ways discussed above, you should terminate the transaction or cancel your account registration immediately.
GET.DIRECTV.COM may include links to other websites. Such links do not imply an endorsement of the materials disseminated at those websites, nor does the existence of a link to another site imply that the organization or person publishing at that site endorses any of the materials at GET.DIRECTV.COM. DSI is not responsible for the materials contained at any website linked to or from GET.DIRECTV.COM.
If you are transferred to a third-party website from a link within Get.directv.com , the terms and conditions of the third-party website will govern your use of that site. DSI shall not be liable for any content on the third-party website, nor shall it be liable for your use or misuse of such third-party website or its content.
You may not use GET.DIRECTV.COM to:
- impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with DSI or any other person or entity;
- solicit, collect or post personal data or attempt to solicit, collect or post personal data from third parties who have not given their consent;
- access or use Customer Information without the customer’s consent and/or for any purposes not specifically permitted under these Terms;
- access or attempt to access another user’s account without his or her consent;
- submit content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, motivated by animosity toward another person’s race, ethnicity, gender identity, sexuality, religion or other personal characteristic, or is otherwise objectionable (in DSI’s sole discretion)
- submit content that infringes in any manner on the copyright, trademark or other intellectual property rights of any person or entity;
- submit content that contains any confidential or proprietary information of any person or entity, or that otherwise violates the legal rights of any person or entity;
- submit content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or reverse engineer, decompile, data mine, record, “scrape,” link to, collect information or otherwise manipulate content from any portion of GET.DIRECTV.COM.
DSI may at any time remove any content that, in its sole discretion, is prohibited by these Terms or is otherwise contrary to or inconsistent with the then-current policies of DSI and/or the purpose of GET.DIRECTV.COM.
By agreeing to these Terms and using Get.directv.com , you agree to indemnify and hold harmless DSI, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents, independent contractors and representatives of each of them from and against any claim or demand made by any third party, including all costs, liabilities and legal fees, due to or arising out of (1) your access to or use of Get.directv.com ; (2) your violation of these Terms; (3) the use, failure to use, or inability to use GET.DIRECTV.COM or any products or services available through Get.directv.com , caused directly or indirectly by you; (4) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity; (5) the unauthorized use or disclosure of Customer Information accessible due to your failure to protect your account credentials; and/or (6) violations of any local, state or federal law.
DSI reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify DSI, and you agree to cooperate with DSI’s defense of these claims. You agree not to settle any matter without DSI’s prior written consent. DSI will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it, but no failure or delay of DSI to notify you will waive DSI’s right to indemnification.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
THE PRODUCTS, OFFERINGS, CONTENT AND MATERIALS ON GET.DIRECTV.COM ARE PROVIDED “AS-IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. DSI DISCLAIMS ALL WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. YOUR USE OF GET.DIRECTV.COM IS DONE AT YOUR SOLE RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH USE.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT DSI AND OUR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF, OR RESULTING FROM, (A) THE USE OR THE INABILITY TO USE GET.DIRECTV.COM ; (B) THE USE OF ANY CONTENT OR OTHER MATERIAL ON GET.DIRECTV.COM OR ANY WEBSITE OR WEBSITES LINKED TO GET.DIRECTV.COM , (C) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM GET.DIRECTV.COM ; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (E) ANY OTHER MATTER RELATING TO GET.DIRECTV.COM . IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION – WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE – EXCEED $100.
CHOICE OF LAW AND FORUM
These Terms and the relationship between you and DSI shall be governed by the laws of the State of Texas without regard to its conflict of law provisions. Any lawsuit brought to interpret or enforce these Terms will be brought in a state or federal court in Dallas County, Texas. In the event of any action to enforce or interpret these Terms, the prevailing party shall be entitled to recover all legal expenses incurred in connection with the action, including but not limited to its costs, both taxable and non- taxable, and reasonable attorney’s fees.
These Terms are the entire agreement between you and DSI relating to the subject matter herein and supersede any prior agreements between you and DSI.
If any provision of these Terms is deemed to be unlawful, void, or for any reason unenforceable, then that provision will be severed from these Terms and will not affect the validity and enforceability of any remaining provisions.
No agency, partnership, joint venture, or employment is created as a result of these Terms, and you do not have any authority of any kind to bind DSI in any respect whatsoever.
These Terms may be modified by our posting of changes to these Terms on GET.DIRECTV.COM, or by written agreement of both parties. Each time you access GET.DIRECTV.COM, you will be deemed to have accepted any such changes.
The Information We Collect and Receive from 3rd Parties
We receive information from various trusted companies and sources that collect and supply consumer data. We may also obtain data through public sources, like census data and other public files. And we may also collect certain information when You visit our website(s) or our marketing partners’ website(s).
This data includes what we refer to as Personally Identifiable Information (“PII”), and information tied to PII includes persons’ demographics and interests or purchase data.
When we refer to PII, we mean first and last name, postal address, mobile advertising ID, telephone number, or email address.
We sometimes group data about consumers’ interests, demographics, or online and offline activities (including website visits) into aggregated “Audience Segments,” which may be connected to PII or to other unique identifiers (which we also explain below).
We also use unique, individual identifiers (“UIDs”) that we or our marketing partners create that are derived from PII but have been de-identified through various means. These UIDs are often used in delivering online ads, for instance, and in deploying online “cookies.” We refer to these as “non-PII.” To learn more about “cookies,” please go to Section 6 titled, “Cookie Technology, Pixels, and Mobile SDKs.”
We may receive these UIDs along with other “non–PII” (e.g., pages viewed, browser type, time and date of visits) that are based on website visits or email opens. This data may be used to improve the operation of these websites, improve visitors’ experience of the websites, identify or remediate possible threats to the website’s security, and for other operational and management purposes as well as for “retargeting” relevant offers to visitors based on web-browsing activity.
We may also collect or receive information about consumers’ visits to websites and information regarding advertising exposure (“web-log data”). Web-log data may include browser type, IP address, type of ad served, and date of ad delivery. This information is used to optimize ad campaigns and measure their effectiveness. Web log data may also be used to provide ads about goods and services that are most likely to be of interest to individuals.
Like many marketing platforms and other companies, we may combine, link, or aggregate the various data we collect or obtain in order to provide our services. We refer below to all of the information we receive, collect, or create as the “Information” (whether used in combination or alone).
How We Use the Information
We uses the Information to provide its services, including those described on this website, and may include the following:
Tailoring direct mail and email campaigns, display, mobile, and social media marketing to recipients more likely to be interested in those campaigns;
Measuring the effectiveness of any of the above campaigns based on which ads are most likely to be opened or lead to purchases;
Enhancing our clients’ proprietary databases with more information about their customers (or prospective customers);
Creating aggregated Audience Segments based on similar demographics and/or interests or preferences (e.g., theater-goers, sports fans, technology sector employees). These Audience Segments may consist of our marketing partners’ first-party data as well as our own proprietary data;
“Retargeting” consumers through direct mail, email, display, mobile, and/or social media, such as by targeting ads to visitors of a client’s website. To do this, a marketing partner of ours or we may deploy and read unique identifiers (such as through online cookies) that enable the “retargeting” of consumers through other channels based on their web browsing experience, often by linking these identifiers to other personal information in order to direct tailored marketing experiences;
Matching one form of PII or UID to another form of PII or UID to better recognize and communicate with an individual across different marketing channels – sometimes called “identity resolution”.
Providing and supporting related data services, such as (but not limited to) information verification and data hygiene, record look-ups, anti-fraud, and other analytics and database tools.